03-27-2015, 03:45 AM
![[Image: support_tickets_limiter_1.png]](http://www.modulesgarden.com/images/whmcs/support_tickets_limiter/support_tickets_limiter_1.png)
Support Tickets Limiter For WHMCS allows you to sell products and addons defining the scope of access to your support. Your customers will be able to purchase support credit points used for creating support tickets in departments chosen by you.
Our module will let you set different prices for opening tickets dependent on chosen departments and even ticket priority. For example, your clients will be able to order your web hosting product along with product addon containing certain amount of credits allowing to create 10 general tickets with medium priority or 5 tech tickets with high priority.
As you can see, Support Tickets Limiter For WHMCS is a very useful tool in hands of every WHMCS admin. With its help you will be able to easily control your entire support and decide which tickets should be limited and which should be unlimited in a given department. So what are you waiting for? Order the module today!
Module Features:
- Add Support Credit Points Upon Ordering A Product Or A Product Addon According To Defined Rules
- Remove Support Credit Points Upon Ticket Creation
- Block Possibility To Create A Ticket When Client Has Insufficient Amount Of Support Credit Points
- Support Credit Points Stored Per Department - Support Credit Points From One Department Cannot Be Spent On Another One
Admin Area Features:
- Define Required Points To Open A Ticket Depending On Department And Ticket Status
- Create/Edit/Remove Rules
- Enable/Disable Rules
- View Support Credit Points Owned By Clients
- Modify Amount Of Support Credit Points Owned By Clients
Client Area Features:
- View Currently Owned Support Credit Points Per Department
- View Support Credit Points Required To Open Selected Ticket
Rule Configuration:
- Rule Name
- Type Of Rule - Product, Product Group Or Product Addon
- Items Upon Ordering Which, Support Credit Points Are Added
- Support Department - Define For Which Support Departments Support Credit Points Should Be Added
- Rule Billing Type - Support Credit Points Will Be Added To Client's Account At Each Billing Cycle Or Only Once
- Amount Of Support Credit Points To Be Added
- Rule Status
General Info:
- Multi-Language Support
- Supports WHMCS V5 and Later
Website: http://www.modulesgarden.com/products/wh...r/features
Download:
http://mir.cr/AZET0KDOUntested.